General Information

When is technical support available?
Support is available Monday through Friday, from 9AM to 5PM EST, excluding all major US holidays. Submit a New Support Ticket to experience great customer ...
Mon, 10 Feb, 2020 at 10:26 AM
What is my username?
Your username is the email address you entered into the registration form.
Mon, 10 Feb, 2020 at 8:43 AM
How do I reset my password?
To reset your password, enter your email address at If we can find you in the database, then an e...
Mon, 10 Feb, 2020 at 8:49 AM
Where's my password reset email?
If you do not receive a password reset email, there may be a typo in your email address.  To check, try registering again. If you're able to register, ...
Fri, 13 Nov, 2020 at 3:28 PM
How do I change my name?
A change to your profile name will update the name on your certificate. To change your name: Click your name in the top-right corner while in the course. ...
Thu, 10 Dec, 2020 at 12:14 PM